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Shipping Policy

Mode of Transportation:

We engage the most reputed courier services and ensure that they use the shortest path of shipment. During checkout, by selecting a shipping method, you are automatically requesting us to arrange for a courier for you on your behalf. Due to unforeseen circumstances and beyond our control, there could be delays. If you do not receive your order within five working days of the dispatch, please track your shipment on the courier service website or give us a call. We shall not be responsible for any delay of the shipment.

Delivery Time:

We ship orders across UAE, KSA, Kuwait, Oman, and Bahrain. Delivery time largely depends on your location. UAE orders will be delivered within 1 business day conditioned that an order is received before 2:00PM. The rest of countries delivered within 3-5 business days. If your location is remote the courier service may take 1-2 more business days to deliver the shipment will process your orders Saturday to Thursday excluding public holidays.

Shipping/Delivery Charges:

Shipping/delivery charges are dependent on the location, and cart value. To view shipping/delivery charges please proceed to checkout section. Your order may include local taxes and customs duties on arrival which you will need to pay to the couriering company. 

Return & Cancelation Policy is currently not accepting returns requests due to COVID-19

Orders cancelations are accepted only if they haven’t been dispatched from the company’s premises at the time of cancelation. You can raise a cancelation request by emailing us at with the order details, or calling our customer care at +971-4-238 2882. In case a cancelation request is approved, refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 Days for the refund transfer to be completed.

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Free Shipping on any order having 3 Nodsparks or above 500 AED